I have never obtained a bartender’s license. As one
of the goals of my “I have never...” year, obtaining a bartender’s license has
been a multi-step process that began last month with my enrollment in a
responsible beverage server training course. Following my successful completion
of the course, I had the state approval necessary to finalize the process of
obtaining a license, but that required an application and a visit to Madison
City Hall. As a result, I held onto my paperwork necessary to complete the
process and kept my eyes open for a day that would permit me to become a
licensed bartender.
Fortunately, a planned trip to the Northwoods
scheduled to commence this afternoon gave me a perfect opportunity to act on my
plan this morning. With my responsible beverage service certification in tow, I
made the drive downtown as the rush of a starting workday eased into a
midmorning quiet. The streets around me were so stark I was actually surprised
by the stillness at the city’s heart as I parked my car and found my way into
City Hall. In the empty space of the building’s lobby the only sound that
accompanied my entrance was the closing of the heavy metal door at my back.
There wasn’t a person in sight, and considering I had no idea where to go to
complete my objective of obtaining a bartender’s license, it became abundantly
clear the process wouldn’t be as easy as a simple stop at a local government
building.
Ummmm... |
Given my lack of knowledge on the layout of City
Hall, I took a few moments to review my paperwork for any indicator of where to
complete the final phase of licensing process. Unsurprisingly, the paperwork I
received from the state and the city made no mention of any such location
outside of reminding me it was in the building surrounding me. With no
directions and no room number to guide me, it quickly became clear I had no
other choice but to search the building until I found the location I sought. In
turn, I lifted my head from the papers in my hand and made an arbitrary
decision to walk straight down the hall in front of me. I didn’t know where it
would take me, but I knew I wasn’t leaving City Hall until I had my bartender’s
license in my hand.
A bit of wondering through the building eventually
led me to and aged bulletin board with a seemingly endless list of office names
and room numbers. Hopeful the board would give me some guidance in my search
efforts, I poured over the information for a few minutes, reading each entry
line by line in pursuit of the words “licensing” or “alcohol.” When that effort
proved unsuccessful, I turned back toward the center of the hallway and noticed
a second bulletin board on the opposite wall. Assuming it contained the same
information as the board I had reviewed moments earlier, I randomly glanced at
the room names and numbers listed behind the glass until my eyes fell on a
welcomed sight. “Bartender licensing!” I said out loud as I read a small line
of text in the upper left corner of the board, “107... Now we’re getting
somewhere!”
Step 1... No problem |
Reveling in the small victory that came with my
discovery, I stepped back from the board smiling and looked down the hallway.
My expression quickly faded as I realized none of the small plastic signs
hanging over the doorways within sight contained the number 107. Although I finally
had a room number to guide me, I still had no idea where in the building that
room could be found. As a result, I continued wandering through the building,
concentrating on the first floor in assumption room 107 could be found
somewhere in its halls.
Thankfully, that assumption proved correct as I
eventually found room 107 tucked into a corner at the intersection of two
hallways near the center of the building. Realized I was making progress, I
entered the room to find a woman sitting at a long counter dividing the room
between a series of work desks and a designated customer space. With one other
customer leaving the room, I approached the desk and set down my certification
slip. Explaining my intentions to apply for a bartender’s license, the woman
promptly handed me an application and directed me to fill it out at a nearby
table.
Minutes later, I returned to her with the paperwork completed and handed
it to her with a smile. The woman silently grabbed the form and my
certification paperwork from my hand and reviewed them carefully with a steady
emotionless look on her face. Then, without saying a word she began typing on
her computer, periodically glancing downward to gather information from my
application. This continued for nearly five minutes as I stood before her
wondering my role in the ongoing process. Doing my best to not look anxious by
the awkwardness of the situation, I busied myself with some nearby pamphlets
while the woman slowly typed away, glancing up at me periodically.
Wait... So I wait to give you my paperwork, and then you give me paperwork to give to another department who gives me paperwork to give to you to get my license? ...Makes sense. |
Eventually breaking the silence, the woman
explained the next step in the process. “OK, I have everything entered here.
I’m going to print you an invoice. You are going to take that invoice down to
room 101 where they will take your payment. Then, you bring the receipt back to
me, and I can issue you the license.” The ridiculousness of the process she was
explaining made me chuckle. “Ah, bureaucracy at its best!” I said in jest as
the woman rose to obtain the invoice from a nearby printer. Unamused, she grabbed
a single piece of paper from the printer and handed it to me. “There you go. I
will see you in a bit,” she said, still devoid of any emotion.
The smile fading from my face, I thanked the woman
for her help and walked back out into the nearby hallway. Luckily, my earlier
exploration of the building took me passed rom 101, which made the next step in
the process much easier than those that came before it. In a matter of minutes
I had paid the invoice, obtained my receipt, and was back in the licensing office.
Still vacant of any other customers, I approached the counter once more and
greeted the woman with a smile. “Can I help you?” she asked looking over the
top of her glasses. Surprised by her seeming lack of recollection from the
interaction we had moments earlier, I cocked my head and responded, “Yeah, I’m
the guy that was just in here a few minutes ago... You gave me an invoice and I
paid it... I’m the one obtaining a bartender’s license...” The woman didn’t
respond to my comment other than to take the receipt from my hand and begin
typing at her computer once more. Rising again to return to her printer, she
waited as a single piece of paper rolled into the printing tray, grabbed it,
and returned to the counter. “There you go,” she deadpanned as she slid the
document my direction, “That’s the one you need to display so hold onto it.”
Success! ...Now, what to do with it? |
I looked down at the piece of paper and read the
words “Operator License” scrawled across the top. Excited, I picked up the
paper and looked it over to confirm everything was in place. In my hands was my
first ever bartender’s license, and although it was a simple thing to obtain, the
feeling of holding the paper in my hand gave me a sense of accomplishment. Happy
to bring the experience to a close, I found my way back out to the city streets
and climbed in my car. As I set the license on the passenger seat next to me, I
looked it over once more and smiled. While I have no idea what I will do the
license, I know having it opens up new doors for me in my efforts to volunteer,
meet new people, and gain new experiences. We’ll see where things go from here,
but I’m hopeful I’ll be able to put my new status as a licensed bartender to
use in the near future.
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